Heart Centered Business

HBCD Foundational Skills, Habits, & Concepts

What are the HCBD foundational skills and habits?

HCBD "Daily Personal Growth Habits"
HCBD "Results-Oriented Business Activities otherwise known as "Dynamic Action Steps"
Relationship Skills

FORing
FORBing
Bridge to the appointment
Catch Phrase - What do I do for a living?

What are the Foundational Concepts that a person MUST understand to become a true Business Developer?
How to schedule and track business activities?

What are the HBCD required tools?

Why do I need these tools?

Q1)What are the HCBD foundational skills, habits, and concepts?

The HCBD skills, habits, and concepts, when they are consistently practiced with enthusiasm and determination, are designed to set YOU up w a foundation for becoming a member of Nikken's President's Club. President's Club is not just a club; attaining membership in the President's Club means that you have built a strong, stable, consistent organization and that you are well on your way to the Millionaires club!! Are you excited??? !!!!

"Inner Leadership precedes outer leadership."
Robert Kyosaki, in "The Business School for People who Like to Help Other People", (The 8 Hidden Values of Network Marketing Besides Making Money), says that in order to be successful in any venture, you must transform yourself physically, mentally, spiritually, and emotionally!
Wanna know how to do all that? Here is a good way to start:

Practice consistent Daily Personal Growth habits.
Practice consistent Daily Results-Oriented Business Activities.
Develop improved listening skills and relationship building skills. (FORing and FORBing)
Learn foundational concepts of Business Development,.
Schedule your personal and business life; keep track of your prospecting and follow-up activities.

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Q1.1) What are the HCBD "Consistent Daily Personal Growth Habits" ?

HCBD suggests you complete the activities (below) at least 5 days per week, with a heart-centered spirit:

A) Morning activities:
Read one chapter every day from "The 7 Spiritual Laws of Success". Here is how it works: There are 7 days of the week, and there are 7 laws!! On Sunday, you read Law #1, on Monday you read Law #2, on Tues you read Law #3, etc. (If the terminology in this book does not fit with your personal religious beliefs, simply cross out the words you don't agree with , and write in the words you resonate with ...for example , you might want to cross out the the word "Self, and substitute a title that agrees with your personal beliefs.)
Also, read daily from any other spiritual books that inspire you!!
"We should treat our minds as innocent and ingenious children, whose guardians we are, and be careful what objects and what subjects we thrust on their attention. Read not the "Times". Read the Eternities."--Henry David Thoreau

B) Daytime Activities:
Read books*, listen to CDs* at your discression. Put an HCBD recommended book* in your bedroom, one in your bathroom, one in your living room, etc. Read these books every day instead of reading newspapers and magazines, which are mostly full of negative news and gossip about the super-stars. Stay away from the Automatic Income Reducer, (otherwise known as TV). Put HCBD CDs in your car. Listen to them instead of listening to the radio! Remember, you are going to Nikken/MLM/Personal growth University!!! You are in charge of your own curriculum!!
"Where you will be 5 years from now depends on the books you read, the cds you listen to, and the people you associate with!"- Dave Johnson
Exercise every day, even if it is only for one minute! Exercise creates endorphins that over-ride fear and doubt! Exercise, so that you can look and feel like the vibrantly healthy WC that you are!!!!

C) Night-time activities:
1) Fill out your Simple Abundance Journal of Gratitude*. Write 5 things you are grateful for every day. It might be the same thing every day!! Every day you might be grateful for your spouse, for enough food to eat, for your children, for a warm house to live in, for your Wellness Home!!! . OR, it might be different everyday! Just go with your stream of consciousness, and be grateful for everything you can think of!! Be sure to write at least one reason why you are grateful that Nikken came into your life, and re-member why you are passionate about sharing it!
"Have no anxiety at all, but in everything by prayer and petition, with a thankful heart, make your requests known... then the peace which surpasses all understanding will guard your heart and mind."
2)Review your Life-Cycle plan every night before you go to bed:
"The subconscious mind takes any orders given it, and acts upon those orders, Although the orders often have to be presented, over and over again, through repetition, before they are recognized by the subconscious mind."--Napoleon Hill

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Q1.2) What are the HCBD "Consistent Daily Results-Oriented Business Activities" otherwise called "Dynamic Action Steps"??

The purpose of doing these activities is NOT just to be "Complete". The purpose is to BUILD THE BUSINESS OF YOUR DREAMS!!! Be excited, be committed!!!
These "Dynamic Action Steps" are all part of the HCBD Discover It process flow chart which will be discussed on call #3 of each quarterly cycle.
These steps are a key part to the HCBD accountability section.

A) HCBD suggests that you do at least 5 of these dynamic action steps each week. "Set a pace you can sustain" --RA Dave Johnson
Make sure that one of your "Dynamic Action Steps" includes entering at least 1 new personal prospect into the "Discover It" process each week, until you have identified your 6 key leaders, and are set up for President's Club! You will want to enter alot more prospects to create momentum!!! (Rick and Gina Meran from Spokane WA, entered 6 people each week during their first month, and re-couped their entire investment w their first Nikken check! From there, they went on to earn 3 Performance Bonuses during their first year, each Bonus was ~10,000k )

Entering a new person into the "Discover IT!" Process by setting an ABC appointment!
FORBing a new prospect. (FORBing will be taught and role-played each week on the Wed HCBD conference call) (FORBing only counts as a "Dynamic Action Step" if and when your prospect enters the "Discover IT!" process, meaning that they agree to proceed to the next Action Step).
Doing a one-on-one ABC presentation. (more info about how to do this available on the Process Flow Chart, tab at top)
Bringing your prospect to a Wellness Home in-home presentation/demonstration, which includes product demos AND watching a business presentation DVD.
Bringing your prospect to a WP, or any NIkken event, or to an online presentation.
Doing a "Follow-Up Bridge" meeting w your prospect after an in-home or WP. (more info about how to do this available on the Process Flow Chart, tab at top).
Doing a meeting with or for someone in your organization (to build depth), and there is one or more prospect in attendance.
Having a "Sponsoring meeting" where your new prospect joins Nikken!!! (more info about how to do this available on the Process Flow Chart, tab at top)
Your prospect reviews a CD or DVD (these can only be counted as "Dynamic Action Steps" after your prospect has actually reviewed them)
Bringing your prospect to a 3-way call. This includes 3-waying them into the Big Picture Call, a conference call, or a personal call to your upline or another credible person. For a list of Big Picture Call phone #s see the bottom of www.pathfinders.biz/4.htm
Bringing a new personally sponsored person to their first Nikken event: Quarterly Event, HBM, etc.
Doing a presentation at a club, a leads-group, or a fair-type event, and you set at least 1 definite follow-up appointment.
Making a retail sale or sponsoring a new Preferred Customer.

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Q1.3) Relationship Building

What is FORing"?

A) FORing is a wonder full, duplicable technique for building relationships!! We are in a relationship business!! Building relationships is what we do!!!
First and foremost, FORing is an expression of love for another person.
"The greatest need of the human soul is the need for appreciation, the need to feel important"--William James
"Listening is how we know someone cares."--Steve Shapiro
"Never speak of yourself to others; make them talk about themselves instead: therein lies the whole art of pleasing."- J.E de Goncourt
"And how shall I greet each whom I meet? In only one way: in silence and to myself I say 'I love you.' Though spoken in silence these words shine in my eyes, unwrinkle my brow, bring a smile to my lips and an echo to voice... and their heart will be moved." --Og Mandino

FOR stands for: F=Family, O=Occupation, R=Recreation

When we are FORing, we are asking specific questions. These specific questions are interwoven with other questions and responses, so you will find that you will be engaged in a very natural, interesting conversation.
Here are some specific questions that you want to include in your FORing conversation:

What do you do for a living?
How long?
What do you like about what you do?
What would you change if you could?
Is your current occupation fulfilling and meaningful?

Continue to FOR your prospects throughout every step of the "Discover IT!" process. Continue to ask them questions in a sincere, light-hearted, natural way! You will discover who they are, what their interests are, what their strengths and talents are, what their priorities are, what their needs and desires are. Then you have enough information to be able to lead with THEIR agenda!

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What is "FORBing"?
A. FORBing is FORing, and then finishing with a Bridge Phrase, in order to Bridge your prospect into the "Discover IT!" process.
The purpose of FORBing is to lead with your prospect's agenda, instead of leading with your agenda! FORBing works very well, especially with 3-foot rule prospects. With warm market friends, it is usually best to FORB them throughout the "Discover IT!" Process, rather then in the context of your initial conversation.

(FORBing probably won't make much sense to you until you listen to it being role-played on the HCBD recorded calls that are posted on this website.)

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Examples - Bridge Phrase
"Bridge Phrase" is how we complete the FORBing process. It is a duplicable way to transition from FOR (Family, Occupation, Recreation) B (Bridge Phrase), so that we can invite them to enter the "Discover IT!" process....

(FYI: In the "Discover IT!" Process, you will also learn about "Transition Phrases". Transition phrases help you to move your prospect from step to step in the "Discover IT!" Process, they are not the same as Bridge Phrases. Bridge Phrases help you to connect your prospects needs, wants, desires, talents and strengths to Nikken)

1) 3-Foot Rule Bridge phrase:
“(Name of new friend), I couldn't help but notice as you were talking... I am a Business Developer (...or , I am a Consultant) with an International Company. We are expanding all across the country right now, and we are looking for people who (name their positive quality, or what they like about their job), and you wouldn't have to (name what they don't like about their current occupation, or their needs and/or desires). I'm not sure if it would be a fit for you, but let's exchange phone numbers. I would love to sit down with you for about 20 minutes and discuss the possibilities. Would you be open to that?
...what day is good for you?
...what time?
...where?
...see ya there!”
If they ask "What is it?"
Answer: "Well, what we do is we educate people about how to create Wellness Environments for both the home and office".
Usually, they will ask "What's a Wellness Environment?"
Answer: "Do you think health is important?"
If they say NO, they are probably the wrong people to be talking to! If they say YES:
Answer: "Great! ...What I'd love to do is to sit down w you for 20 or so minutes, and show you some remarkable information ....when can we get together?"

2) Warm Market Bridge Phrase: FOR, then:
(Name of friend), I couldn't help but notice that you (name their need). Well, I am working with an International company out of California; we're expanding all over the country right now, and we are really looking for people with (name their strengths and/or talents), and it could possibly be a way for you to (name their need, dreams, desires or goals). I know you are probably totally satisfied with the situation you're in right now, but it would be fun to get together and sit down and chat for 20 minutes or so and discuss the possibilities. Let's get together for coffee or something this week, ok?
...what day is good for you?
...what time??
...where?
...see ya there!”
What to do after the appointment is set?? Learn how to do a one-on-one ABC presentation by reviewing the HCBD "Discover IT! Process" Flowchart. (tab at top)
*One of the best resources to learn FORing skills is thru listening to Dani Johnson CDs. *We recommend you listen to these cds with a grain of salt. Ms Johnson recommends buying leads. We don't know of anyone who has become successful in Nikken by buying leads, so be cautious. Usually your best source of leads is your 100 name list, referrals from your 100 name list, and 3-foot rule friends.
Also, because of Nikken's higher ticket items, and generous pay plan, we don't have to prospect the huge numbers that Dani talks about ... Also, the true spirit of Nikken is "Humans Being More." The spirit of the Johnson cds is not always in alignment with the Nikken spirit. Another thing to be aware of: Ms Johnson wants you to outsource all your training to her. With all of Nikken's unique and heart-centered training, there is no need to outsource.
But still , these cds are great learning tools for those who truly wish to invest in developing their relationship -building skills, as well as improving their confidence and posture. The recommended CDs are:
1) The Dani Johnson Original Script Book (which includes 2 cds) $39.97
2) How to Prospect and Close your way to Millions (7 cds) $197
Call 866-760-8255 to order.
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3.4 Catch Phrase-

When someone asks you what you do for a living, what should you say? Here are effective options:

Choice 1: "I'm a Business Developer". Period
OR
Choice 2: "I'm a Consultant". Period
OR
Choice 3: "I am a Wellness Consultant". Period

What next? Most people will respond with a question, such as "What's a Business Developer?", "What kind of consulting?", "What does a Wellness Consultant do?".
This is perfect, because your objective is to elicit questions.

Answer: "I educate people about how to create Wellness Environments for the home and office."

Again, most people will respond to this statement with a question, such as "What do you mean, Wellness Environment?"

Answer: "Do you think health is important?

Most people will say YES. If not, they are probably not the right people.

After they say YES: "I'd love to get together for coffee this week, and tell you all about it. When is a good time for you?"

Our objective it to sit down with them, have fun, start building a relationship, and create interest about Nikken.

Sending them to your website is also an option, but not a first choice. You can hardly build a relationship by sending someone to your website.

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Q1.4) What are the foundational Concepts that are critical to understand in order to evolve into a true Business Developer? These three concepts are presented very well in the mp3 audio files linked to each concept below:

Educate your prospects by taking them through the "Discover IT!" Process vs. just being a salesperson. Royal Diamond Jeff Van Blaricum explains this process very succinctly! Listen here
"Build a Leg" vs. just sponsoring someone. Listen here
Strategy for finding business partners vs just retailing to Silver: Create your own business strategy by absorbing Royal Diamond Chris Gullow's powerful presentation! This presentation will give you alot of "Mental Clarity"! Listen here

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Q1.5) How to schedule and track business activities?
A. Is Nikken your business or your hobby?
"You can do Nikken part time or full time, but those who do it some-times, have a hobby, not a business! Hobbies never make you money, they cost you money!"
All businesses keep records! Your Nikken business is no exception!
Use a Day-timer to effectively schedule your personal and business life! Your Day-timer is a critical tool to use on a daily basis in order to do effective planning and follow-up! " Follow-up or die!!! "
It is also an indispensable tool to have on hand in case you need to show it to the IRS to document your home-based business expenditures and activities.
You can use your Day-timer to track your consistent daily personal growth and business activities!
Another good reason to use a daytimer: You can use it to teach your new WCs what they need to do, by showing them, on paper, what you do!! You can trouble-shoot yourself and your people when your activities are documented!!
The recommended Day-timer is low-cost and has the recommended set-up. You can purchase a good, inexpensive Day-Timer at Staples. Recommended: DTM140100701 Day-Timer® Looseleaf One-Page-Per-Day Dated Calendar Pages. 8am-9pm appointment ruling. Includes one full year of planner pages, 12 tabbed monthly dividers, advance planning pages, reference sheets and page locater Folio Size 8-1/2 x 11 page size. January-December
Here is where you can get the Day-timer online

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Q2 What tools are used for the Daily Personal Growth Habits?

A) You can purchase "HCBD Tools Package" from www.blueribbonvideo.com. 800-533-2885 or www.focusongrowth.com

The Seven Spiritual Laws of Success by Deepak Chopra (book)
The Simple Abundance Journal of Gratitude by Sara Ban Breathnach (book)
The Greatest Salesman in the World by Og Mandino (book)
The Business School for People who Like Helping People by Robert Kyosaki (book)
Listening for Success by Steve Shapiro (book)
Just What the Doctor Ordered: Wellness Home mp3/CD by Dr John Jackson
Why People LOVE magnetized Pi-water mp3/CD
Why People LOVE their Sleep systems mp3/CD
Why People LOVE their Wellness Homes CD
Discover Your Why CD by Trish Schwenkler
Fishers of Men CD by Ed Wiens
Brilliant Compensation CD
Building your Network Marketing Business CD by Jim Rohn
First Look, Second Look DVD
Dennis Williams "Business Development" DVD
Thermagraphix 2007 (Nikken specific, 22 minutes long)
Just What the Doctor Ordered: Wellness Home DVD

If you already have some of these items, you can just order a "completion pack" from the vendors above and of course realize you can get some of the cd's from the home page of this website (burn from mp3 for personal use only- no resale) and you may have or get books from any vendor you wish
   Day-timer The recommended Day-timer is low-cost, and has the recommended set-up for HCBD. It includes one full year of planner pages, 12 tabbed monthly dividers, advance planning pages, reference sheets and page locater Folio Size 8-1/2 x 11 page size.)
This Day-timer is also available at Staples.
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Q2-1) Why do I need these tools?

A) The Day-timer is a duplicable tool that you will learn to use very effectively in HCBD. With it, you will be able to coherently schedule your personal and business life, you will learn to manage your time more wisely, you will be able to track your business activities,   you will learn to do consistent and excellent follow-up, (which is absolutely essential to your success)!!!
B) Why do YOU need the books and cds? Inspiration, Education, Repetition!!   "Readers are Leaders; Leaders are Readers!!". If you were taking a college class, you would expect to invest several hundred dollars in books. You are now attending HCBD University, and your objective is to create at least a 6-figure annual income, so, of course you are going to need to become educated!!!    This is a business, not a J-O-B; everyone expects to invest in education when they start a business!!!

"You become what you think about"--Earl Nightingale. "The Strangest Secret"
"Where you will be 5 years from now depends on the books you read, the cds you listen to, and the people you associate with!"-- Royal Ambassador Dave Johnson
"If you advance confidently in the direction of your dreams, you will meet with a success unexpected in common hours!"-- Henry David Thoreau
"Keep your head and your heart in the right direction and you will never have to worry about your feet!"---unknown author

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